Payments being made to original company, debt collector calling yet

by Janet
(Kansas City, MO)

My husband is having weekly payments for training he received being deducted from his pay. The company he works for is very reputable, and I have no doubt that they are forwarding these payments to the school where he received the training. However, we started receiving calls (blocked now) from Universal Account Services from St. Joe, MO. This started before payments were even due. I am in the process of making sure that the school is receiving these payments, and trying to find out why they haven't called Universal off, or why they even retained them to start with if, indeed, they had. Again, all of this started before the first payment was even due.
called Universal off, or why they even had them to start with.

If the school is receiving the payments, and haven't called the Collection agency off, would there be a Cause of Action against both entities? Should we consider a Cease and Desist order against universal first?

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Jan 24, 2012
 Payments being made to original company, debt collector calling yet
by: Debtcollectionanswers.com

I think you are going about the process of resolving your problem the right way. The fact that Universal is calling you may be the result of an error in the school's billing department.

Another option is to request that the debt collector provide you with written proof that you owe the debt. You can make that request over the phone but you should follow it up in writing. Send the letter certified mail with a return receipt requested.

Once you find out what is what and assuming that you confirm the collector should not be calling you, you may also want to send Universal a cease and desist letter, asking it not to contact you again. Send that letter via certified mail with a return receipt requested. Before you send it, read our advice on using a cease and desist letter to stop a debt collector.

If you are unable to resolve your problem I recommend talking with a consumer law attorney who can advise you about your options. I am not an attorney.

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