Nco Group Calling Relatives

by Sharon
(united states)

This company has been calling my mother who is 88 and my children who are all adults. They call continuously and I do not live with any of them. They bought a old account apparently that was beyond the statue of limitations. My youngest son broke his neck when he was 14, I had to quit work and take care of him this was 6 years ago and I still do his home health care 24/7 today.

They have told my self and my mother and my other sons that papers are going to be served will someone be home and if your not her then have a photo ID. They have called me a liar and called 6 times in a 5 minute period last week.

They have not acted in a professional manner at all.

Reply from


A federal law limits the contact debt collectors can have with with third parties. If the collection agency is breaking the law in its efforts to collect this debt, you may be entitled to damages and your attorney's fees. We recommend you talk with a consumer law attorney right away.

We would strongly recommend you talk with a consumer law attorney with experience in debt collection cases. Find out how to get a FREE consultation with a consumer law attorney here.

Comments for Nco Group Calling Relatives

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Nov 12, 2013
Illegal & Unethical Practices by NCO
by: Anonymous

I received a call at my home at 5:00 a.m. (I am 6,000 miles away), do not live in the Continental United States about a person who does not live here. The person from NCO stated he was "Agent Cummings" threatening legal action and getting law enforcement officials involved, stating that the person will be served either at my residence or work place. As part of their unethical and possibly illegal threats, he even read my "Miranda Rights" which I recorded on my answering machine. NCO should be closed and federal Authorities should investigate the company's unethical practices and, prosecute the company's officers (who are ultimately responsible)in jail.

Reply from

We certainly hope this isn't really NCO. It is possible that you have been contacted by a scammer - legitimate collectors shouldn't make illegal threats. Have you visited NCO's website to complain directly to them?

Nov 22, 2012
Threats of a Warrant
by: Anonymous

Nco has called my parents on numerous occassions. I have not lived with my parents in almost 20 years. They have my current contact information and phone number, so I don't understand why the need to harrass my parents. On this last call they have threatend that if I did not call them back that a warrant will be served. How do you get them to stop with the threats?

Reply from

Under federal law, a debt collector is not allowed to conduct a third party except to locate the debtor. Even then, they aren't allowed to keep calling repeatedly unless they believe there is new information available to help them locate the debtor. In addition, debt collectors can't make threats about actions they don't intend to take. And you can be arrested just because you can't afford to pay a debt. So this whole thing sounds fishy to us. Either you are dealing with a scammer pretending to be NCO or you may be dealing with a exceptionally aggressive the collection agency.

Ask your parents to try to find out any information they can about the agency that is calling. And then go ahead and get a free consult with a consumer law attorney who helps consumers with debt collection problems to find out what you can do to stop them. You or your parents may be entitled to damages if it turns out the collector is breaking the law.

Dec 01, 2011
Proof of debt
by: Anonymous

I received calls from NCO and I asked them to please put it in writing and verify the debt they are saying I owe. They told me they did not have to put anything in writing and told me go to their website and pay it. I refused to pay it until I had proof in writing. They will not stop calling and refuse to send me verification of the debt.

Reply from

We certainly hope you are going to get a free consultation with a consumer law attorney about this. Sending written verification is not optional - it is required.

Jul 12, 2011
Got rid of Portfolio Recovery and another
by: Anonymous

I sent the cease letters out and found a program that helped me get my credit up within a month by contesting to each bureau, 80 percent of the credit that was past the statue of limitations has been removed and now I see a fresh start and am working with a program on home ownership (not a brand new home but in excellent shape and handicapped accessible for my son) that will be half the monthly rent I pay for a apartment and the utilities are even cheaper due to the homeowner making the home energy efficient, we are able to get a grant to help with the downpayment.. my credit died when my son broke his neck and I had to sit with him at a hospital for 3 almost 4 months 150 miles from our home. Bad things happen that are beyond our control but I finally decided to fight back and so far its looking great.. prayer and a home buyer program based on helping adjust credit problems was a blessing.

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