NCO Calling My Job

by Sue
(Los Angeles, CA United States)

I have to say they are one of the worst company I have ever dealt with. They call 4 to 5 time a day. One day I was seating at work and I answer my work phone and they said who they were. I was so upset. I left my desk and called them on my cell phone and told them I was recording the conversation. I ask them did I give them approval to call my job, I ask the question about 10 times before they said "No" you did not give me approval to call the job. I filed a compliant again them.

Reply from

Sue, the FDCPA is very clear on this issue. If you tell a debt collector you can't take their calls at work, those calls must stop. If they continue, You can talk with a consumer law attorney with experience in debt collection cases. Learn how to get low cost or FREE legal help with your debt collection problem here. There is no fee unless you recover. If the collection agency has broken the law, you may be entitled to damages and your attorney's fees.

Please take the time to
read the first chapter of Debt Collection Answers online for free so you have at least a basic understanding of your rights when a collection agency calls.

Comments for NCO Calling My Job

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Mar 07, 2012
NCO calls me at work
by: Cynthia

Received a call this morning at my place of employment about my February payment asking me if I could go ahead and take care of it over the phone, I said no it was taken care of the same way I always take care of it every month, bill pay thru my bank. The rep said oh I see your payment. I asked him he he could look at his information before calling my job cause if their calls continue I wont have a job to make that payment.

When I set up these arrangements I advised Tallahassee DOE I get paid one a month the last business date of the month, I was told that's fine because there is a grace period, so why are these people calling me every month? At one point I stopped answering their calls because they were daily and I knew I had paid my bill, looks like I'm going to have to start that again. Will be glad when this is over!!

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