Investigating a dispute

by Susan

What is required by law, by a collection agency, to conduct a dispute investigation of proof of ownership?

Comments for Investigating a dispute

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Mar 12, 2010
disputing a debt with a collection agency
by: Gerri

Thanks for submitting your debt collection question on our Q&A page.

I am not sure I fully understand your question, Susan, but I think you may be asking what the procedure is to dispute a debt that you don't believe belongs to you.

We cover this topic in the first chapter of our ebook, Debt Collection Answers, which you can read online for free on our site. If it turns out the debt is not yours, or is too old, you can then send the collector a cease and desist letter instructing them not to contact you again.

I will add that this is not an uncommon scenario, so please be sure to take the time to understand your rights and document your dealings with the debt collector.

Let us know what happens OK?

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