by Sasha
(Florida)
I got radiology done in January 2007. I had an insurance and paid my co-payment then. I suddenly got a call from collection agency claiming I had a unpaid debt in October 2010. It turns out the hospital sent a claim to my insurance company. the insurance company never responded to them for 4 years with no reason. so they turned my account over to collection. after I got a call from collection, I contacted the insurance company, they said they had no claims on file. I think this is mis-communication problem. the hospital sent a claim more than 20 times and never got a payment. I contacted hospital and they were so mad about insurance company asking insurance company to call them. so I called the insurance company to ask for calling hospital, they said no. after several phone calls, I figured out that the hospital sent a claim to a wrong company. because insurance company had a partner sharing the same claim address. and according to insurance company's rule, they do not process a claim after 90 days after the date of service. so the insurance company did not process the claim without the proof that hospital initially filed a claim within 90 days after the date of service.
meanwhile, I keep getting a call from collection. I tried to talk to them first but now I ignored their calls since they threatened and treated me like a criminal. thing is I do not have a SSN. but my husband was a policy holder of my insurance. would it hurt my husband's credit report? can I keep ignoring collection calls? I am so stressed out about this issue. I kept the all records of phone calls between me, hospital and insurance company in order to prove I am trying to solve this problem. this insurance company said they would get over the claim when the hospital fax a claim to them. but it seems that the hospital determined to get money from me via collection. this is so frustrating. please help me.
Comments for Hospital Submitted Medical Bill to the Wrong Company
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