by JR
(Missouri, USA)
I live in Missouri. This company has been calling me regarding an old phone bill for the last month to my knowledge(meaning, i've never gotten any messages saying they have called previously). They state they have been calling me for over 3 months. I have attempted to talk with them 3 times and the people are VERY rude. The first lady that called stated her name, when i asked her who she was with she replied with "Why are you running from your bills?" I told her i wasn't running from anything i just wanted to know what company she was with. She just kept saying that i was running from my bills and that i needed to pay them. A guy that i spoke with last week told me that i owed an amount of money which i did not agree with. I told him i would contact the original company and speak with them. He told me that it was too late to contact them they wouldn't have any information regarding my account. When i asked him for any information, he told me that he didn't have any all they had was the amount and my information. The last lady i spoke with this evening (again rude) told me that i could settle my debt with her for approximately $200 less than what they say i owe. I told her again, i am in the process of talking to the original company to find out the true amount. She stated to me that i couldn't do that, they would reject my money if i tried to pay them (the original company) and that they wouldn't talk to me. She asked me what the difference was in the amounts and when i told her that it was half of their amount she told me that was wrong and hung up the phone. I do not want to deal with these people. I do agree that i owe the bill, but i feel paying these people the money would be a mistake the way the are conducting themselves. Can i contact the original company and speak with them? What can i do regarding the rudeness of these collectors? I have also asked for a debt verification letter and all i get is a letter stating there company name, the original company name, the amount they say, and a paragraph telling me to pay them within 30 days. They are stating they have no information and that the original company has no information on this debt. What do i do?
JR
Comments for Diversified Collections
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