collection agency has me confuse with someone else

by Art
(Long Beach Ca)

About 4 months ago I received a call from Paragon Subrogation services.They claim I owe money for an automobile accident that occured in 2011. They claim I did not have valid insurance. I told them they have the wrong person. The first time they contact me they asked if I was so and so and I said yes . then they asked if I lived at blank address and I said no. They asked for my address so I gave it to them but Then I asked what is this regarding and they imform me of the issue. I told them that I was not the person they were looking for. Then they gave me a phone number with the 323 area code and I said to them I never lived in the city they claim and have never had a phone with the 323 area code. I asked them to check their facts and to stop calling me. A month later they called me again and again I asked them to stop calling because they have the wrong person. I told them I have always had insurance and I have always had a drivers license and they have the wrong person. 5th time they call and I told the guy again and again in english and spanish that he had the wrong person. I was not the person they are looking for. The names are similar but the middel initial is not. Either way now I received a letter form a law firm in Glendale california. I called them and asked to speak to a manager or supervisor or someone in charge. The person that answered said it would be him. I started to tell him about the letter. He asked for the case number and I gave it to him since its listed in the letter they send by mail. He then asked for my name. I told him he should have it since I gave him the case number and they are the ones contacting me. Then he said that he could not help me since I did not want to give them my name. At this point I do not want to give them any more info about me because I feel this might be a scam and they are trying to get money out of me. He said we can resolve the matter in court. So at this point what can I do to make them stop and to make them realize they have the wrong person??

Reply from

This is an easy one, Art. In addition to the federal Fair Debt Collection Practices Act, California has a strong consumer protection law, The Rosenthal Act. All you need to do is call a consumer law attorney who regularly helps consumers who are being harassed by debt collectors. If they think you have a good case (and that sure sounds like a possibility to us!) they can represent you for free since the collection agency must pay the attorney's fees.

Comments for collection agency has me confuse with someone else

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Jul 22, 2015
Paragon has me confused too!
by: Anonymous

Paragon sent me a final notice today stating I was involved in a Auto mobile accident on 6/7 this never occurred. I called paragon and they would not give me any information besides I was getting sued for a hit in run with damages of almost $6,000 and they would take a payment over the phone.

I told them I was not providing them with any personal information unless there was a court order in front of a judge. This must be a scam because, I was never involved in an accident and never received any court orders. If this was a hit in run and a police report was made 2 months ago a detective or police officer would have been at my door steps serving me.

I will be looking into this scam artist and going to cook county court house for the apparent police report back in 6/2015 if there even is one. If there is not a police report I will be contacting A debt collector attorney.

Reply from

We agree that if you are being sued for a debt you don't owe, you should at least get a free consultation with a consumer law attorney.

Apr 01, 2015
Previous employee at paragon
by: Anonymous

there is no attorney fyi. tell them they have the wrong # once the accounts become 4+ months old they get closed out and sent back to the insurance company or sent to other collection agency. he sked for ur name cause probably couldnt locate it with your case #

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