Bill sent to collection without being sent to insurance or patient
My husband visited the emergency room for a worker's comp visit in May 2011. He recieved notice to provide the workers comp insurance information and responded in August 2011. No other letters were sent to us and we thought it was paid by workers comp. We received a collection notice in February 2012. We called and found out that they never billed the insurance company with the claim. They never billed my husband (the patient). They simply sent it off to the collection agency. Now they are going to place the collection on hold for 60 days and bill the insurance company (which they should have already done). If the insurance company does not pay, we will remain in collections, even though we never received a bill or had the opportunity to pay. What are my rights?