Allied Interstate

Is Allied Interstate trying to collect a debt from you? Learn more about this collection agency and find out what to do. Share your complaint or ask your question below.

Variations on name: National Mediform Processors, Inc., Southern Credit Clearing, IntelliRisk Management Corporation, Debt Control Center, Inc., Collectech Systems, Cold Data



  • 3111 S. Dixie Hwy #101b West Palm Beach, FL 33405
  • PO Box 17702/PO Box 16336, PO Box 234, West Palm Beach, FL 33416 Tel: (866) 825-4574
  • PO Box 234, Miramar, FL 33023
  • 1750 N. Florida Mango Rd., #30, West Palm Beach, FL 33419
  • PO Box 5023, New York, NY 10163
  • 15 Hazelwood Drive, Buffalo, NY 14228
  • 340 Interstate Parkway, Atlanta, GA 30339
  • 3000 Corporate Exchange Drive, # Fl 5, Columbus, OH 43231-7723

Number of Years in Business: Over 30

President: Jeff Swedberg

Phone: (800) 881-3707 / (800) 896-0009 / (800) 881-5408 / (800) 670-9979 / (800) 561-1940 / (800) 849-1700 / (800) 670-9970 / (800) 447-2934 / (800) 258-8074 / (800) 410-4391<br>


Fax: (614) 865-2874 / (561) 684-9038 / (952) 513-3978 / (614) 901-7794

Better Business Bureau Report Summary

We researched the Better Business Bureau reports on Allied Interstate as of February 15, 2012 and found the following data:

Number of complaints processed by the BBB
- in the last 36 months: 1348 complaints
- in the last 12 months: 504 complaints

The agency maintains “D+” due its handling of the complaints filed.

Comments about Allied Interstate

Read complaints from other consumers about this debt collection agency:

These people lack any business ethics or scruple. It's pure harrassment 
They call several times a day and they don't even speak when then phone is answered. From reading this site, these are presumably debt collectors. Yet …

Daily Phone Calls Debt Not Mine 
I receive daily phone calls from this company. They say that they are trying to collect a debt. when I try to return the call and find out who they're …

complaining to the BBB about collectors is useless 
If the BBB received so many complaints, what are they going to do about this collection agency? Why bother to complain at all if nothing will be done? …

Automated Phone Calling Machine & Loud Music  
Automated Phone Calling Machine & Loud Music - no one there. On daily basis receiving phone calls & loud music from 800-258-8074 with 'message could …

No Business License 
Allied Interstate does not have license to do business in Puerto Rico. I checked with the Office of the Commissioner of Financial Institutions. I have …

Share Your Complaint About Allied Interstate Here! 
Here you can share your complaint about Allied Interstate. Please keep in mind we are not the collection company - we are simply an educational website …

resolution letter  
Allied interstate promises after 6 payments they will we send a request for a title 4 it could take up to 24 48 hours it been over a week and I miss …

Constant calls for someone else! 
These people- from India- are constantly calling our home, even finding my husband's cell phone number and calling it at his job site! They just called …

My Allied Interstate Complaint 
This nut has called over 6 times on a SUNDAY starting at 8 a.m.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Allied Interstate Complaint 
I was contacted by phone by Allied Interstate last week. They did not identify themselves as a collection agency, but rather asked for my ex-husband by …

State and Federal Regulatory Actions

Allied Interstate Debt Collection Agency Will Pay $1.75 Million to Settle FTC Charges

Ignored Consumers’ Disputes Without Checking Its Information for Accuracy--To resolve Federal Trade Commission charges, one of the nation’s largest debt collectors will pay $1.75 million for allegedly making repeated telephone calls to collect from the wrong person, to collect the wrong amount, or both. The settlement is the second largest civil penalty obtained by the FTC in a debt collection case.

“Debt collectors had better make sure their information is accurate, or they could end up paying a big penalty,” said David Vladeck, Director of the FTC’s Bureau of Consumer Protection. “There is no excuse for trying to collect debt from someone if you can’t confirm that they actually owe it.”

According to the FTC’s complaint, between 2006 and at least 2008, Allied Interstate, Inc. continued collection efforts even after consumers told the company they did not owe the debt, without verifying the accuracy of the disputed information. Allied is a Minnesota corporation that works out of offices in the United States, Canada, India, and the Philippines. The company also allegedly made improper harassing phone calls to consumers, using abusive language or calling many times a day for weeks or months, sometimes hanging up when the calls were answered.

In addition, the complaint charges that Allied Interstate made repeat calls to third parties seeking to locate a consumer, revealed alleged debts to third parties without the consumers’ consent or court permission, and threatened legal action against consumers it did not intend to take. The complaint alleges that these practices violated the Fair Debt Collection Practices Act and Section 5 of the Federal Trade Commission Act.

In addition to the monetary penalty, the proposed consent decree requires Allied Interstate to take specific steps whenever (1) a consumer disputes that he or she owes the debt or the amount of the debt, or (2) a reasonable person would consider the information on which Allied is relying to collect the debt to be implausible, facially unreliable, or missing essential information. In either circumstance, Allied must either close the account and end collection efforts or suspend collection until it has conducted a reasonable investigation and verified that its information about the debt is accurate and complete. If Allied cannot substantiate that the consumer owes the debt, the company cannot sell the debt or provide it to any business other than the client from which it obtained the debt.

The consent decree also bars Allied from:

* Making false statements to collect a debt or obtain information about a consumer;

* Making claims that a debt is owed or about the amount without a reasonable basis;

* Asking a third party for a consumer’s location information more than once without that third party’s consent or a reasonable belief that the person’s earlier response was wrong or incomplete and that the person now has correct location information;

* Communicating with third parties about a consumer’s debt without the consumer’s consent or court permission;

* Using obscene or profane language or harassing consumers with repeated phone calls;

* Making any other false or misleading statement in collecting a debt, including threatening action it does not intend to take; and

* Violating the Fair Debt Collection Practices Act.

The Commission vote to authorize staff to refer the complaint and the consent decree to the Department of Justice for filing was 5-0. The documents were filed in the U.S. District Court for the District of Minnesota.

The Commission authorizes the filing of a complaint when it has “reason to believe” that the law has been or is being violated, and it appears to the Commission that a proceeding is in the public interest. The complaint is not a finding or ruling that the defendants have actually violated the law. Consent decrees are for settlement purposes only and do not constitute an admission by the defendant of a law violation. Consent decrees are subject to court approval and have the force of law when signed by the judge.

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