Writing a letter to a collection agency requesting invoice

by Cindy valdez
(Spring, Texas)

I stopped receiving a bill for payment because I was not able to make full payment. I sent a letter requesting a bill so i can continue making monthly payments but I never got any kind if response. What can I do?

Reply from DebtCollectionAnswers.com:

Unfortunately, we aren't aware of any requirement for the collection agency to send you an accounting of your balance upon request. We think this should be required, but at the time it's not. We would encourage you to write to the Consumer Financial Protection Bureau (ConsumerFinance.gov) which is taking a look at debt collection issues.



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