wells fargo not sticking to their promise
last october i was told by wells fargo that if i made $1400 payment they would waive my late fees and i would be completely caught up. then last month i was told that i still owed the late fees and i needed to make over $2000 in payments still. i asked them to listen to their calls from october because i was assured i was up to date and needed to only make regular payments, which i have been. they refuse to go back and listen to those calls. what can i do?