Student loan debt harassment

by diane
(jacksonville fl)

I am working with my student loan company on my small balances but it automatically went to a collection company - ASSET MANAGEMENT - when they first called me I told them i was working with original creditor AND WOULD NOT DEAL WITH THEM and he got nasty. The more nasty he got I told him I would be ending the call and not to call back on my cell# - he ask for alternative#s and I said I did not have any. A couple of days later a woman calls and it was the same scenario and again I ask them not to call my cell and gave no alternative #s.

I did call them back and gave them 2 alternate #s (the rejection hotline and my home# which is listed under my name at current address) and stated NOT to call my cell. I was told it would be removed. Last night a man called again from there and I stated this was my cell and I would not speak to him on it and hung up. He called me back and I would answer and told him to call my home # and to quit calling my cell and hung up - he called me back 5 more times (within 2-3 minutes each call) rudely talking to me and I kept hanging up on him.

Can they do that?

Comments for Student loan debt harassment

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Mar 02, 2010
debt collector problem
by: Gerri

Diane,

Thanks for submitting your debt collection question on our Q&A page.

It's great that you've been keeping such good records of when this collection agency called, and what was discussed. I am concerned that they may not be following the requirements under the FDCPA in their interactions with you.

I would really encourage you to talk with a consumer law attorney with experience in debt collection cases. Learn how to get low cost or FREE legal help with your debt collection problem here.

Please do let us know what they have to say.

PS: Diane, I'd also suggest you read the first chapter of Debt Collection Answers online for free so you can identify any other problems.

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