NCO problem

by Jen
(Ontario)

I was sent a letter about debt on my credit card. I owe around $8000, I have paid every month but not the full minimum. Instead the credit card company puts me down at delinquent in payment. They told me it would be paid in full if I gave them $4000. I said again I can only pay a certain amount a month and they denied payment.
They asked how much i had, I told them after my separation with my husband I had $1200 in cash and $1500 in assets. I have a baby on the way too. I own my own business and things are very tough. The credit card company wanted me to cash out my savings, and to sell my only car, didn't care I have a baby on the way. Then NCO takes over, they send me a letter to collect the full amount. But keep calling. They leave messages at my mothers business, even have the nerve to divulge information. Then one time they called for me and my mother gave me the phone (I could have screamed) and they called me by some ridiculous nick name trying to act all nice.
Point is, I have no problem paying each month, I just cant pay nearly $200 minimum payment, not till I get back on my feet.
My husband financially drained me, I used to have top credit now I have none.

Comments for NCO problem

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Dec 28, 2010
handling your collection account
by: Gerri

Jen,

I am sorry to hear how difficult things have been with you. The stress can't be good for you or your baby.

One thing I need to clarify with you - is this a business credit card or a personal card? Business debts are not covered by the federal Fair Debt Collection while personal debts are.

If this is a personal debt, I would encourage you to immediately talk with a consumer law attorney. You can talk with a consumer law attorney with experience in debt collection cases. Learn how to get low cost or FREE legal help with your debt collection problem here.

The reason I suggest this is because it sounds like the debt collector may have broken the law by discussing this debt with your mother. Debt collectors are only allowed to contact third parties to locate you (and even then they can't discuss the debt with them). Once they know where to find you, the calls to someone else must stop.

Given some of the other things you are telling us Jen, it would also be wise for you to at least read read the first chapter of Debt Collection Answers online for free so you can see if there are other issues with regard to this collection account.

If this is a business debt, it's still worth talking to an attorney to find out if there are state laws that apply here. Just be sure to tell them upfront this is a business debt.

Good luck and do let us know how it turns out.



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