NCO Financial

When you terminate your phone service, any "do not call" block you have in place for telemarketers on your old number is removed. So why isn't the reverse in place for debt collectors?

I got a new home number two months ago, and I have been inundated with debt collection calls. Most companies will accept a "does not live here anymore" answer and will stop calling me.

However, NCO Financial does not give me that chance. I have received 30-40 calls from them, and always from a computer. The message does not tell me who the debtor is, and there is no option to say "stop calling" or even talk to a human. I called the return number five different times over two months before I got an answer. They agreed to remove my number, but they treated me like an inconvenience.

I don't know the law, but what it SHOULD say is that after the autodialer connects, it must connect you to a human. It SHOULD also say that the collection agency must check with the phone companies each month and remove numbers which have been disconnected.