medical bill sent to collections when making payments
I just found out that I was turned over to debt collectors by the billing company for phys I saw. When I received my first bill from the provider's billing service, they gave me an option to set up payments of which I did. This amount was set up for so many payments until debt paid off. This is drafted directly from my account and nothing missed. How can I rectify this? They collector is also calling my cell phone.