medical bill sent to collections when making payments

by Rose
(Dayton, OH)

I just found out that I was turned over to debt collectors by the billing company for phys I saw. When I received my first bill from the provider's billing service, they gave me an option to set up payments of which I did. This amount was set up for so many payments until debt paid off. This is drafted directly from my account and nothing missed. How can I rectify this? They collector is also calling my cell phone.

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Jan 30, 2016
medical bill payment plans

Have you tried contacting the physician's billing office to see what happened? We'd recommend you start there. Just because you're making payments that doesn't mean your account can't be sent to collections but given they set up an automatic payment plan it sounds like they are probably trying to work with you.

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