Medical Account Sent To Collections
I live in MS. I had an xray done while in the hospital on Sept 23 2010. I received a statement for the bill sometime after that saying insurance was pending. I received a bill on Nov 16th saying insurance had paid their part and that I owed my part due Dec 1st.
I work at the hospital where the xray was done and was under the impression my medical expenses were being deducted from my check. Turns out, this one wasn't.
Anyway, on Dec 13th I received a letter from a collection agency saying my bill had been turned over to collections. I called the collection agency and told them my situation and told them I didn't want my account turned over to the credit bureau which would affect my credit score. They told me that if the bill was paid in 30 days it would not go to the credit reporting agency.
The bill was paid in full by Dec 28th. The collection showed up on TransUnion and Equifax by January. One of them said the account had been paid, but I wanted it removed. Transunion said the creditor would have to tell them to remove it.
I have spoken with the radiology office and they refuse to have it removed. They said they would report that I paid the bill, but not remove it. Can they legally send me to the credit reporting agency for this?
Is there anyone I can contact to help me get this removed from my credit report?