Continued Robo Calls From Nco Based On Their Erroneous information

by Felix
(Rancho Palos Verdes, CA)

NCO robo calls continue at any hour of the day, including times when they're not open for business to receive return calls. When speaking with an NCO agent, I explained that I am not this person they're looking for but her son, handling this matter for her. I also explained that she has no debt whatsoever, and had been receiving these calls for years.

They refused to accept my explanation, insisting she herself call them. Effectively, they want someone who doesn't owe them money, to call them saying so, and to also provide personal information at the same time. Of course, they refused to accept anything that I said.

Even as I explained that Phoebe is elderly and upset at the accusation that she has unpaid debt, they were relentless, demanding the last four digits of her social security number. The agent then dismissed my concern of giving any personal information solicited by call that is based on erroneous information.