Brachfeld Law Group PC
(Albuquerque, NM, USA)
This firm called my house for about 8 months. I finally filed a complaint with the Federal Trade Commission and the calls stopped for about 4 months. Recently the calls began again. They were originally robo calls with my last name pronounced clearly and muffled initials for the first name, middle initial. They were not my initials. The caller said "if you are not ____ then hang up, listening to this message is confirmation that you are ____." The messages originally emphasized that I was being contacted by a law firm. The messages then changed and said it was in regard to a debt collection and not a legal action. I listened (despite their ominous warning) because I wanted to know who to contact to have them stop calling me; and, finally, I had a person's name, Casey Fox (866.834.6218) to get them to stop calling. I called them at about 10:00 a.m. on August 4, 2011 and spoke to a Richard. He asked for my phone number which I gave him and I then explained to him that the party he was looking for did not and has not ever lived in my home and could not be reached at the number given. He said "just to verify, the last 4 digits of your Social Security Number are not "XXXX" and I told him "No." He then told me that he my number was removed from their call list. I said to him "for confirmation, you will stop calling my house?" His reply "yes." That night I got home to two more calls. On August 15, I received a call from a Crystal Lewis (866.837.6262) with Brachfeld. Sheclearly identified a first and last name of the person she is looking for, that person is not me. I called her the next day and left her a voicemail in which I reiterated that I had previously called and requested they stop calling me in regard to this matter with ______. I told her I had already called and requested the calls stop and since their own employee provided me the last 4 digits of the SSN of the person they were looking for and I confirmed that was not me I did not see any justification for them to continue to call (harrass) me. I provided my work number for her to return my call and confirm I would not be receiving any further calls. She did not return my call. However, when I got home I had a new form of the robo call, now a man's voice and now only identifying the last name of the person they are trying to collect a debt from. Aren't they in violation of the law by continuing to call me when a) I gave them notice to stop calling and b) via their own employee I confirmed that I not the person they are looking for? An internet search of Brachfeld Law Group PC reveals they have questionable credentials and violated consumer protection laws. The number(s) I called are for their operations at 800 West Sam Houston Parkway S, Suite 200, Houston, TX 77042 but they apparently operate out of California as well.